Refund policy

Right of withdrawal

You have the right to withdraw from the contract, without stating the reasons, within 14 days. The withdrawal period expires after 14 days from the day on which you or a third party, other than the carrier and designated by you, acquires physical possession of the last good. To exercise the right of withdrawal, you are required to inform us (Alipinta creazioni by Elisabetta Dettori, via De Magistris 23 - 09123 Cagliari (CA) - info@alipinta.it) of his decision to withdraw from this contract by means of an explicit declaration (for example, letter sent by post, fax or electronic mail). To this end, you can use the attached model withdrawal form, but it is not mandatory. To comply with the withdrawal deadline, it is sufficient that you send the communication concerning the exercise of the right of withdrawal before the expiry of the withdrawal period.

Effects of withdrawal

If you withdraw from this contract, you will be reimbursed for all payments you have made in our favor, including delivery costs (except for the additional costs resulting from your possible choice of a type of delivery other than the less expensive type of standard delivery from offered), without undue delay and in any case no later than 14 days from the day we are informed of your decision to withdraw from this contract. These refunds will be made using the same payment method you used for the initial transaction, unless you have expressly agreed otherwise; in any case, it will not incur any costs as a consequence of this refund. The refund can be suspended until the goods are received or until the consumer has demonstrated that he has sent the goods back, if previous. Please send the goods back or deliver them to Alipinta creations by Elisabetta Dettori, via De Magistris 23 - 09123 Cagliari (CA) - info@alipinta.it, without undue delay and in any case within 14 days from the day on which you communicated your withdrawal from this contract. The deadline is met if you send back the goods before the expiry of the 14-day period. The costs of returning the goods will be borne by us. You are only responsible for the decrease in the value of the goods resulting from a manipulation of the property other than that necessary to establish the nature, characteristics and functioning of the goods.